Virtual Services FAQ

	FAQ Frequently Asked Questions
	What is a Virtual Assistant? Who hires Virtual Assistants? How do Virtual Assistants charge? How do we track our time? How do we communicate with the client? What about confidentiality and the client's privacy? How do Virtual Assistants get paid? Why try a Virtual Assistant instead of hiring a Temp or regular Employee?
	Why try a Virtual Assistant instead of hiring a Temp or regular Employee? There are many advantages and benefits of hiring a Virtual Assistant instead of a temp. Benefits include: No Competitive benefits, No Health and Dental insurance, No retirement plans, No workman's compensation, No federal and state taxes ·No Vacation, sick, holiday and overtime pay· No Training & payroll processing time · No Office space, furniture and equipment. Also, you will never have to deal with Personal issues or Firing ... plus many more!

What is a Virtual Assistant? A Virtual Assistant (VA) is an independent contractor who provides short-term or on-going office support from an off-site location. There are many benefits associated with Virtual Assistants. Most of all, you pay for only the time you need and we are available 24 hours, 7 days a week.

How do Virtual Assistants charge? While some charge in 5, 10 or 15 minutes increments, we simply charge you for the time spent "working" on your behalf. We also offer a discounted retainer plan. Simply complete our request form and we'll be happy to provide you with more information or a quote.

How do we communicate with the client? Very easily! Email, fax, phone and voice mail. These days virtually anything can be transported over the internet and via email. We also use traditional methods (Overnight or express services are billed to the client at cost)

Who hires Virtual Assistants? Independent producers with their own expertise, reputation and practices. Whether its a small business owner, the president of an international company or an individual that needs assistance, Virtual Assistants can offer assistance to everyone.

How do we track our time? A timer with task lists is created for each project to be sure you will be invoiced only for the work performed.

What about confidentiality and the client's privacy? All our clients and their information are kept confidential. All work is saved in confidential folders in our office. We take your privacy very seriously.

How do Virtual Assistants get paid? We accept checks by mail, money-orders, Visa, Mastercard, Discover and American Express via PayPal.

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Why try a Virtual Assistant instead of hiring a Temp or regular Employee?

How do Virtual Assistants charge? While some charge in 5, 10 or 15 minutes increments, we simply charge you for the time spent "working" on your behalf. We also offer a discounted retainer plan. Simply complete our request form and we'll be happy to provide you with more information or a quote.

How do we communicate with the client? Very easily! Email, fax, phone and voice mail. These days virtually anything can be transported over the internet and via email. We also use traditional methods (Overnight or express services are billed to the client at cost)

Who hires Virtual Assistants? Independent producers with their own expertise, reputation and practices. Whether its a small business owner, the president of an international company or an individual that needs assistance, Virtual Assistants can offer assistance to everyone.

How do we track our time? A timer with task lists is created for each project to be sure you will be invoiced only for the work performed.

What about confidentiality and the client's privacy? All our clients and their information are kept confidential. All work is saved in confidential folders in our office. We take your privacy very seriously.

How do Virtual Assistants get paid? We accept checks by mail, money-orders, Visa, Mastercard, Discover and American Express via PayPal.